Important Shipping Notice:
Please note that orders may be delayed by 2–3 days due to weather conditions near our warehouse. We appreciate your understanding and are working to ensure timely delivery.
If you have any questions about the status of your order, please contact us.
Online Shipping Policy
Luminox makes every effort to deliver online orders as quickly and conveniently as possible. Once your order has been processed, you will receive an email confirming your order has shipped and tracking information will be available.
- We offer FREE ground shipping on all orders shipped to U.S destinations.
- Shipping times can take anywhere from 5-7 business days to deliver to its destination.
Please note:
Holidays, peak sales time, and unexpected weather events may alter your shipment time frame, without notice.
Non-domestic delivery
- Luminox offers shipping to Hawaii & Alaska as well as outside US Territories including Puerto Rico, Guam, the Virgin Islands & other Military bases.
- For these regions please allow for 7-10 business days
Return Policy
We want you to be completely happy with your order. Subject to certain exceptions, if for any reason you are not satisfied, we will gladly accept your return of the merchandise within 15 days following the delivery of your purchase.
The item must be in perfect and sellable condition, with original packaging and wrapping.