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LUMINOX accepts FREE returns made through www.luminox-usa.com.

HOLIDAY POLICY:

Orders shipped between November 10th and December 31 may be returned until January 10th for a full refund, subject to regular return guidelines as listed below. This is a holiday-extension of our usual 30-day return policy.

POLICY:

Returns or Exchanges

All returns must be in the same condition as received, unless otherwise noted
Additionally returns can take up to 30 business days to process once received. If there is any discrepancy with the return you’ll be notified via email.
Once the refund has been issued it may take an additional 3-5 business days to fully process. You will receive an email confirmation once the return has been processed and the refund is issued.
Original delivery fees are refunded only if incorrect orders on the companies behalf.
You are not responsible for shipping the products back to Us. We'll provide a free return shipping label.
Individual products may be excluded from this guarantee. Check the product description before you place your order.
All items marked FINAL SALE are final and may not be returned or exchanged!

Limits of Responsibility

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.